Welcome to the CUBE FAQ hub! This page consolidates answers to the most common questions about the CUBE platform. Whether you're new to CUBE or looking for specific guidance, you'll find quick answers organized by topic and module.

Can't find what you're looking for? Visit our support page to raise a ticket, or explore the full Knowledge Base for detailed articles and tutorials.


General FAQs

Platform & Account Questions

What is CUBE?

CUBE is a cloud-based Connected Unified Built Environment Management System designed for managing the entire lifecycle of building and infrastructure projects. It brings stakeholders together on a single source of truth, enabling control and monitoring of project design, timeline, quality, and costs.[1]

When should I use CUBE?

CUBE is ideal for firms in the Architecture, Engineering, and Construction (AEC) sector who want to move away from email-based workflows and adopt collaborative, digital construction management. It's particularly valuable when you need flexible data hosting, OpenBIM compliance, and customizable workflows.[2]

How do I get started with CUBE?

Check out our Getting Started guide to learn how to create your first project, invite teammates, and begin organizing your files and workflows.

How do I access the Knowledge Base from within CUBE?

You can access the Knowledge Base directly from the app. Learn more in our Access Knowledge Base article.

How do I raise a support ticket?

Visit our detailed guide on How to Raise a Support Ticket for step-by-step instructions on asking questions, reporting bugs, and suggesting features.


File Format & Performance

Supported File Formats

Learn about all the file formats supported by CUBE, including BIM, CAD, PDF, documents, spreadsheets, and images.